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Business Studies-[Class 12-MCQS ]-Chapter 11 Marketing
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1. Which of the following statements is not true with regard to the concept of product?
It is a bundle of utility.
It is a source of satisfaction
It is confined to physical product
All of the above
2. In order to promote the sales of the company, Mukund Limited has decided to offer consumer durable products at 0% finance. Identify the type of marketing factor being described in the above line.
Controllable factor
Non-controllable factor
Environmental factor
None of the above
3. Harshit is planning a start up a venture for offering mobile pet care services at door step. He has decided to charge ?1000 for heated hydrobath & blow dry of a pet and ?500 for shampoo and conditioning. Identify the element of marketing mix which is not being described in the above case.
Product
Place
Price
None of the above
4. Guneet went to a shop and expressed her desire to buy a copper water bottle only of Prestige company. Identify the component related to branding being described in the above case.
Trademark
Generic name
Brand name
Brand mark
5. The term ‘market’ may be understood in which of the following contexts?
Geographical area covered
Type of buyers
Quantity of goods transacted
All of the above
6. According to the modem marketing concept, which of the following statements is true?
It refers to the group of people who do not have the ability but willingness to buy a particular product.
It refers to only the set of people who have the purchasing power to buy a particular product.
It refers to the set of actual and potential buyers for a product.
It refers only to the people who show interest in a particular product.
7. Which of the following is a feature of marketing process?
Satisfying needs and wants of the consumers
Creating a market offering
Developing an exchange mechanism
All of the above
8. Which of the following statements does not reflect a condition to be satisfied for an exchange to take place?
Involvement of at least two parties- the buyer and the seller- is mandatory.
Each party should be capable of offering something of value to the other.
Exchange can take place if the buyers and sellers are not able to communicate with each other.
Each party should have freedom to accept or reject other party’s offer.
9. Which of the following can be marketed?
Red Cross society persuading to donate blood.
Kerala Tourism persuading people to visit Kerala for health tourism.
Political parties persuading to vote for a particular candidate.
All of the above
10. Karam Limited is offering a travel package for 15 destinations worldwide with a free insurance on the bookings for the month of December, 2019. Identify the feature of marketing being described in the above lines.
Needs and wants
Creating a market offering
Customer value
Exchange mechanism
11. Agile Limited has launched a new range of air conditioners in order to add value to the usability of the product. The new range of air conditioners have an inbuilt air purifier and are available in attractive colours. Identify the type of marketing philosophy being described in the above lines.
Product concept
Production concept
Marketing concept
Societal marketing concept
12. In order to promote the habit of health and hygiene among weaker sections of the society, Abhyas Limited has launched low cost packs of hand wash. Identify the type of marketing philosophy being adopted by the company.
Product concept
Production concept
Marketing concept
Societal marketing concept
13. Sujhav Limited is a company dealing in various types of fire extinguishers. Considering the fact that people generally don’t buy fire extinguishers, the company undertakes aggressive sales promotion efforts in order to create and maintain demand for the product. Identify the type of marketing philosophy being described in the given case,
Product concept
Selling concept
Marketing concept
Societal marketing concept
14. Madhubala is planning to launch an online education portal. In order to understand the varied needs of the students, she conducted an online survey. Based on the feedback of the survey, she has decided to offer educational packages to the prospective buyers. Identify the type of marketing concept being described in the given lines.
Product concept
Production concept
Marketing concept
Societal marketing concept
15. Pragati Limited has chalked out an action plan in order to increase its market share in the international market by 20% in the next one year. The action plan contains the details about how the production levels will be increased, promotional activities will be carried out and so on. Identify the type of marketing function being described in the given lines.
Gathering and analysing market information
Marketing planning
Product designing and development
Packaging and labelling
16. In order to improve upon its competitive edge, Khushboo Limited has change the packaging of its hair care products. They are now available in a consumer friendly design, which has a nozzle attached to the lid so that at the time of usage, the consumer doesn’t need to open the cap of the bottle. Name the marketing function being explained in the given lines.
Product designing and development
Customer support services
Promotion
Physical distribution
17. In order to get feedback about its new product launch, Taggi Limited conducted an online survey through a short questionnaire. Identify the marketing function being mentioned in the given line.
Gathering and analysing market information
Marketing planning
Product designing and development
Packaging and labelling
18. Gabbar is a wholesaler of food grains. He categorises his stock into different groups on the basis of their quality and also fixes up the prices accordingly. Identify the type of marketing function being mentioned in the given line.
Physical distribution
Transportation
Warehousing
Standardisation and grading
19. In order to enhance the easy marketability of the products, Dev, a producer gets the home furnishing products manufactured in confirmation to the predetermined specifications. Identify the type of marketing function being described in the given case.
Physical distribution
Standardisation and grading
Transportation
Warehousing
20. Good Health Limited has decided to launch a new range of water bottles with in-built water purifier. Instead of marketing the product by is generic name, the company has decided to call it Turifiere’. Identify the type of marketing function being described in the given lines.
Packaging and labelling
Branding
Pricing
Promotion
21. Drishti Limited is a chain of trusted optical centers for prescription & fashion eyewear. It caters to affluent people with a range of premium sunglasses for men, women and kids. In order to raise the level of buyers’ satisfaction, the company has decided to create a special section in each of its outlets for handling customer complaints and adjustment requirements. Identify the type of marketing function described in the given lines.
Product designing and development
Customer support services
Promotion
Physical distribution
22. Ecofriend Limited has decided to launch solar jackets, which will have an inbuilt solar charger as well. In order to make its product competitive, the company has decided to offer it for sale within the range of Rs1500 to Rs 4000. Identify the related function of marketing being mentioned in the given case.
Packaging and labelling
Branding
Pricing
Promotion
23. Keeping in view the recent trends of sales regression, Sona Limited has decided to offer a flat 15% discount on all its products. Identify the related function of marketing being described in the given lines.
Packaging and labelling
Branding
Pricing
Promotion
24. BeCool Limited has decided to market its products through the conventional network of manufacturer-wholesaler-retailer-consumer. Identify the function of marketing being described in the above line.
Physical distribution
Transportation
Warehousing
Standardisation and grading
25. While reading the label of a pack of aluminium foil, Reshma discovered that the product was manufactured at Hyderabad but was available for sale in many states across the country. Identify the function of marketing which has made this possible.
Physical distribution
Standardisation and grading
Transportation
Warehousing
26. Ranjan’s business is being adversely affected due to the delay in delivery on account of poor weather conditions. Identify the marketing function which will be helpful to him in this regard.
Physical distribution
Standardisation and grading
Transportation
Warehousing
27. Champ Limited is a company providing online education to school children of all the classes. Over the years, it has established a good reputation and a market share of 75%. However, in past 2 months, due to the entry of a new competitor in the same segment, the market share of the company has reduced by 20%. Identify the type of marketing factor which has adversely affected the sales of the company.
Controllable factors
Environmental factors
Marketing mix
None of the above
28. Pranav has decided to start a business of manufacturing crockery and cutlery items. In order to give a unique identification to his products, he has decided to assign the brand name ‘Elegan’ as it will enable the firm to secure and control the market for its products. Identify the relative advantage of branding to the marketers being described in the above case.
Facilitates differential pricing
Ease in the launching of new products
Facilitates product differentiation
Assists in advertising and display programmes
29. Srijan is fond of a particular brand of stationery. Every time he buys his favourite brand stationery products, he does not need make a close inspection of that product. Identify the relative advantage of branding to the customers being described in the given case.
Supports in product identification
Certifies quality
Considered to be a status symbol
None of the above
30. Karan had started the business of producing exclusive home decor items under the brand name ‘Eleganza’ 15 years back. Over the years, he has diversified into new segments like home furnishing, furniture and kitchenware. However, all the products are being sold under the same brand name ‘Eleganza’, as it appears to be apt for all of them. Identify the relative feature of a good brand name being described in the given case.
Short and easy to pronounce, spell and remember
Reflects the functions of the product
Distinctive/easily identifiable
Versatile, can be used for brand extension
31. Sugandha purchased a pack of crayons for her daughter from a nearby stationery shop. She noticed that the crayons were packed in a portable transparent plastic bag. Identify the level of packaging being described in the above lines.
Primary package
Secondary packaging
Transportation packaging
None of the above
32. Lavanya runs a Play School from her residence. Recently, she placed an order online for 200 chalk boxes. The boxes were delivered to her in a corrugated box. Identify this level of packaging which facilitated movement of the product.
Primary package
Secondary packaging
Transportation packaging
None of the above
33. In an inter school quiz competition, the participants were shown empty bottles of soft drinks and were asked to identify the brands. All the participants were able to do so. Identify the related point highlighting the importance of packaging which is being described in the given case.
Rising standards of health and sanitation
Facilitates product differentiation
Innovative packaging adds value to a product.
Useful in self service outlets
34. When Reema had sent her servant to the market to buy a pack of chips, she asked him specifically to bring the yellow coloured packet of chips of a particular brand. Identify the function of packaging being described in the above line.
Helps in product identification
Provides protection to the product
Facilitates the use of product
Assists in promotion of the product
35. On visiting a supermarket to buy a pack of moisturizer, Harsha noticed that the packaging of most of the beauty products exhibited a photograph of a celebrity. Identify the related function of packaging being described in the given case.
Facilitates the use of product
Assists in promotion of the product
Helps in product identification
Provides protection to the product
36. The labelling of a pack of oats cookies explains how the product is beneficial in adding fibre to the diet and the other related health benefits. Identify the related function of labelling being described in the given case.
Describes the product and specifies its content
Identification of the product or brand
Grading of products
Helps in promotion of the products
37. Ria refused to buy an insulated lunch box for ?1200 as she felt that the real worth of the product was much less than its monetary value. Identify the factor related to pricing decision being described in the given case.
Cost of the product
The utility and demand
Government and legal regulations
Pricing objectives
38. A salesman of a company dealing in pet foods is paid a fixed salary of ?20000 per month and furthermore, ?20 extra per unit of the product sold beyond the target sales. Identify the type of cost being described in the given example.
Fixed cost
Variable cost
Semi-variable cost
None of the above
39. Under which of the following conditions is a marketer not likely to fix the price of his products at higher end?
When he faces high degree of competition
When he wants to attain market share leadership
When the product is unique in terms of packaging, product difference and product differentiation
When the demand for the product is low
40. Under which of the following situations is a company not likely to fix a lower price for its product?
When the competition has introduced a substitute product
If the demand for a product is inelastic
When the company wants to attain market share leadership
When the demand for the product is low
41. Nooper Limited is marketing its products online. Identify the channel of distribution being adopted by the company.
Zero level channel
One level channel
Two level channel
Three level channel
42. Kannu has decided to sell her range of organic food products through her own retail outlets. Identify the channel of distribution being adopted by the company.
Zero level channel
One level channel
Two level channel
Three level channel
43. Srijan Limited sells its products through the company approved retailers. Identify the channel of distribution being adopted by the company.
Zero level channel
One level channel
Two level channel
Three level channel
44. Hena is planning to set up a small manufacturing unit for manufacturing eco-friendly packaging material. She has decided to market her products through the conventional channel of distribution, which involves wholesalers and retailers. Identify the channel of distribution being adopted by the company.
Zero level channel
One level channel
Two level channel
Three level channel
45. Under which of the following conditions will the company not be able to provide high level of customer services?
When it maintains high level of inventory
When it maintains low level of inventory
When it owns large number of warehouses
None of the above
46. Under which of the following conditions does a business need not maintain high level of inventory?
When higher level of customer services need to be provided
When high degree of accurate sales forecast can be made
When the responsiveness of the distribution system is low
All of the above
47. Mehak Limited has hired 300 salesmen who will be assigned the task of contacting prospective buyers and creating awareness about the new range of organic incenses introduced by the company. Identify the element of promotion been described in the given lines.
Advertising
Sales promotion
Personal selling
Public relation
48. Within 2 years of it’s inception, Bhavishya Limited has created a very positive reputation about itself and its products in the eyes of general public by participating extensively in various social welfare programs. Identify the component of promotion mixing described in the given lines.
Advertising
Personal selling
Public relation
Sales promotion
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