R4RIN – MCQs, Mock Tests | ICSE XII MCQ Questions for Class 12 Business Studies Set-2

In which respect does formal organisation differ from informal organisation?

1. Production process
2. Structuring
3. Financial procedure
4. Purchasing

✅ Correct Answer: 2

Which one of the following does not follow scalar chain?

1. Informal organisation
2. Functional structure
3. Formal organisation
4. Divisional structure

✅ Correct Answer: 1

Degree of decentralisation indicates

1. degree of authority delegation.
2. degree of responsibility.
3. degree of power delegation.
4. degree of accountability.

✅ Correct Answer: 1

___ involves giving authority and responsibility to subordinates.

1. Division of work
2. Decentralisation
3. Delegation
4. Centralisation

✅ Correct Answer: 3

___ is the process of grouting similar activities together and creating departments.

1. Division of work
2. Departmentalisation
3. Delegation
4. Centralisation

✅ Correct Answer: 2

___ is the organisational structure in which activities are grouped on the basis of products.

1. Divisional structure
2. Functional structure
3. Formal
4. Informal

✅ Correct Answer: 1

__ is the organisational structure in which no department is responsible for end results.

1. Divisional structure
2. Functional structure
3. Formal
4. Informal

✅ Correct Answer: 2

___ is the duty for job performance.

1. Authority
2. Responsibility
3. Accountability
4. Both(a) and(c)

✅ Correct Answer: 2

___ is the right to command.

1. Authority
2. Responsibility
3. Accountability
4. Both (b) and (c)

✅ Correct Answer: 1

___ cannot be delegated.

1. Authority
2. Responsibility
3. Accountability
4. Both (a) and (b)

✅ Correct Answer: 3

When decision-making authority is retained organisation is said to be by higher management levels, an

1. Decentralised
2. Centralised
3. Fragmented
4. None of the above

✅ Correct Answer: 2

In staffing function, which one of the following groups of managers is involved?

1. Only top managers
2. Only human resource managers
3. Only middle managers
4. All managers

✅ Correct Answer: 4

Which one of the following is not an importance of staffing?

1. Suitable division of work among employees
2. Developing skills in employees
3. Employee satisfaction
4. Efficient use of human resources

✅ Correct Answer: 1

In staffing function, which combination of activities in sequential order is correct?

1. Recruitment, selection, training, placement
2. Selection, training, recruitment, placement
3. Recruitment, selection, placement, training
4. Recruitment, training, selection, placement

✅ Correct Answer: 3

Which one of the following sources is most relevant to recruiting managerial personnel?

1. Direct recruitment
2. Employment exchange
3. Advertisement
4. Casual callers

✅ Correct Answer: 3

Which one of the following is an internal source of recruitment?

1. Transfer
2. Employee recommendations
3. Campus recruitment
4. Personal contacts

✅ Correct Answer: 1

Which type of learning is management development concerned with?

1. Specific job skill development
2. Multi-skill development
3. Manual skill development
4. Inventory development

✅ Correct Answer: 2

For which group of persons is vestibule training relevant?

1. Operatives
2. Top management
3. Middle management
4. Supervisory management

✅ Correct Answer: 1

___ is a process of learning and growth.

1. Training
2. Development
3. Recruitment
4. Both (a) and (c)

✅ Correct Answer: 2

Time perspective in training is ___

1. Short term
2. Long term
3. Medium term
4. Medium or Long term

✅ Correct Answer: 1

___ leads to optimum use of resources.

1. Recruitment
2. Staffing
3. Development
4. Training

✅ Correct Answer: 2

Web publishing is a/an ___ source of recruitment.

1. External
2. Internal
3. Campus
4. Both (b) and (c)

✅ Correct Answer: 1

___ is a limitation of internal source of recruitment.

1. Higher costs
2. Inbreeding
3. Lengthy process
4. Unreliability

✅ Correct Answer: 2

___ is the “On the Job Training” method used to train electriciAnswer:

1. Web publishing
2. Job rotation
3. Coaching
4. Apprenticeship

✅ Correct Answer: 4

When Jaskaran Singh applied for the post of Computer teacher in a school in Bhubaneswar, he was asked to prepare a powerpoint presentation on a particular topic during selection procedure. Identify the type of selection test being mentioned in the above lines,

1. Trade test
2. Intelligence test
3. Personality test
4. Interest test

✅ Correct Answer: 1

When the Principal of Golden Life Public School was on the verge of retirement, the management of the school contacted a specialised business firm in order to fill up the vacancy. Identify the source of recruitment being used by the management.

1. Labour contractors
2. Advertising
3. Placement agencies and management consultants
4. Direct recruitment

✅ Correct Answer: 3

Aruna applied for the post of an art and craft teacher in a reputed school in Delhi. After successfully clearing the tests and the interview, she was offered an employment contract containing the terms and conditions, and the date of joining. Identify the steps in the staffing process being described in the above lines.

1. Reference and background checking
2. Selection decision
3. Job offer
4. Contract of employment

✅ Correct Answer: 3

Kundan Lai joined a food processing unit as a factory worker. Since he was expected to work on sophisticated machinery, he was asked to undergo a special training. Identify the training method with reference to above lines.

1. Vestibule training
2. Apprenticeship training
3. Internship training
4. Induction training

✅ Correct Answer: 1

Which one of the following is an element of directing?

1. Delegating authority
2. Designing organisation structure
3. Communication
4. Designing control system

✅ Correct Answer: 3

Motivation is not

1. a complex process.
2. related to satisfaction
3. an easy process.
4. a goal-directed behaviour

✅ Correct Answer: 3

Need hierarchy theory of motivation has been given by

1. Maslow.
2. Fayol.
3. Taylor.
4. Koontz.

✅ Correct Answer: 1

Which one of the following is not a financial incentive?

1. Bonus
2. Provident Fund
3. Co-partnership
4. Challenging job

✅ Correct Answer: 4

Which one of the following is a non-financial incentive?

1. Recognition
2. Perquisite
3. Retirement benefit
4. Stock option

✅ Correct Answer: 1

Leadership is based on a superior’s

1. authority
2. responsibility
3. accountability.
4. pesuasive Communication

✅ Correct Answer: 4

Encoding is related to

1. converting message into symbols.
2. converting symbols into machine
3. transmitting message.
4. receiving symbols

✅ Correct Answer: 1

Grapevine is a form of

1. formal communication.
2. channel of communication
3. informal communication.
4. barrier to communication

✅ Correct Answer: 3

Which one of the following is a semantic barrier?

1. Organisational policy
2. Lack of attention
3. Technical jargon
4. Status

✅ Correct Answer: 3

___ is the process of stimulating people to engage in goal-directed behaviour.

1. Communication
2. Motivation
3. Directing
4. None of these

✅ Correct Answer: 2

The channel of communication which is transmitted through informal channels is called ___

1. Horizontal communication
2. Formal communication
3. Grapevine
4. Gang plank

✅ Correct Answer: 3

___ aims at instructing, guiding, motivating people to achieve the desired results.

1. Communication
2. Directing
3. Motivating
4. Organising

✅ Correct Answer: 2

___ is the process of converting a message into symbols.

1. Encoding
2. Decoding
3. Coding
4. Both (b) and (c)

✅ Correct Answer: 1

Directing flows in ___ direction.

1. Upward
2. Downward
3. Diagonal
4. Both (a) and (c)

✅ Correct Answer: 2

___ is the process of exchanging information and understanding between two or more persons.

1. Directing
2. Leadership
3. Communication
4. Motivation

✅ Correct Answer: 3

Directing takes place at ___ levels of management.

1. Top
2. Middle
3. Lower
4. All

✅ Correct Answer: 4

Identify the style of leadership in which the superior uses file forces from within the groups in order to establish control.

1. Autocratic leadership
2. Democratic leadership
3. Laissez-faire leadership
4. Authoritarian leadership

✅ Correct Answer: 2

Dheeraj Madan works as a Human Resource Manager in Busybee Limited. He gives due care in designing jobs, so that it offers a meaningful work experience by assuming a diversity of work content requiring higher level of knowledge. Identify the type of incentive being adopted by the company.

1. Employee recognition programme
2. Organisational climate
3. Career advancement opportunities
4. Job enrichment

✅ Correct Answer: 3

During the year 2018, Halla Walla Limited made surplus profits due to growing reputation of the business as a result of sincerity of its employees. In order to give due recognition to its employees and motivate them to continue with the good work, the company decided to give a certain percentage of profits to them. Identify the type of financial incentive being adopted by the company.

1. Perquisites
2. Productivity linked wage incentives
3. Co-partnership
4. Profit sharing

✅ Correct Answer: 4

Yamini received a special gold coin from her school management for exceptionally good board result of her students in her subject. Identify the need of Yamini being fulfilled as per Maslow’s Need Heirarchy Theory.

1. Esteem Needs
2. Belonging Needs
3. Self Actualisation Needs
4. Basic Physiological Needs

✅ Correct Answer: 1

Which one of the following is not a feature of controlling?

1. Continuous process
2. Action-oriented
3. Keeping employees busy
4. Pervasive function

✅ Correct Answer: 3

Which one of the following is not an importance of controlling?

1. Better coordination
2. Better use of resources
3. Better planning
4. Better grievance handling

✅ Correct Answer: 4