R4RIN – MCQs, Mock Tests | ICSE XII MCQ Questions for Class 12 Business Studies Set-4

For heavy equipment, which of the following channels is more relevant?

1. Zero-level
2. One-level
3. Two-level
4. Three-level

✅ Correct Answer: 1

Which one of the following promotion tools has mass reach?

1. Advertising
2. Personal selling
3. Sales promotion
4. Public relations

✅ Correct Answer: 1

Mail order selling is a __ channel of distribution.

1. Direct
2. Indirect
3. Direct and Indirect
4. Sole

✅ Correct Answer: 1

___ is the deliberate action of an organisation for promoting goodwill between itself and the society.

1. Marketing mix
2. Advertising
3. Public relations
4. Selling

✅ Correct Answer: 3

___ ensures that products reach the ultimate customers from the manufacturers.

1. Selling
2. Marketing
3. Physical distribution
4. Sales promotion

✅ Correct Answer: 3

___ involves designing and producing container or wrapper of the product.

1. Marketing
2. Selling
3. Advertising
4. Packaging

✅ Correct Answer: 4

Marketing is called a ___ process because it involves interaction of buyers and sellers.

1. Economic
2. Social
3. Legal
4. Political

✅ Correct Answer: 2

___ is the marketing function which is concerned with informing the customers about the firm’s products.

1. Transportation
2. Selling
3. Advertising
4. Public Relations

✅ Correct Answer: 3

Registering a trademark gives to the users.

1. Finance
2. Fame
3. Protection
4. Information

✅ Correct Answer: 3

Identify the related function of labelling being depicted below as given on the pack of the chips.

1. Describes the product and specifies its content
2. Grading of products
3. Helps in promotion of the products
4. Identification of the product or brand

✅ Correct Answer: 3

Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?

1. Consumer ignorance
2. Consumer apathy
3. Consumer exploitation
4. Unorganised consumers

✅ Correct Answer: 2

From the point of view of business, which one of the following is a reason because of which consumer protection is important?

1. Dynamic environment
2. Fast technological development
3. Government intervention
4. Competitive market

✅ Correct Answer: 3

Which one of the following is not a consumer right?

1. Right to safety
2. Right to seek redressal
3. Right to get discount
4. Right to be heard

✅ Correct Answer: 3

In which year did Consumer Protection Act come into existence?

1. 1986
2. 1999
3. 1991
4. 1976

✅ Correct Answer: 1

A District Forum has jurisdiction to entertain a consumer complaint involving product value:

1. Up to ₹ 20 lakh
2. Up to ₹ 10 lakh
3. Between ₹ 20 lakh and ₹ 1 crore
4. Above ₹ 1 crore

✅ Correct Answer: 1

___ mark is used for electrical products.

1. ISI
2. FPO
3. ISO
4. Agmark

✅ Correct Answer: 1

___ is one of the redressal agencies for redressing consumer grievances.

1. COPRA
2. State Commission
3. Consumer Organisation
4. None of these

✅ Correct Answer: 2

A complaint can be filed against ___ who adopt(s) unfair trade practices.

1. Trader only
2. Manufacturer only
3. Trader and Manufacturer
4. Consumer

✅ Correct Answer: 3

Right to ___ is a right to be protected against products which are hazardous to life or health.

1. Information
2. Safety
3. Seek Redressal
4. Consumer Education

✅ Correct Answer: 2

__ means any person who buys any goods for personal use or hires or avails of any services for a consideration.

1. Consumer
2. Manufacturer
3. Trader
4. Service Provider

✅ Correct Answer: 1

___ implies safeguard against anti-consumer trade practices of producers and traders.

1. Consumer Protection
2. Redressal Forum
3. National Commission
4. None of these

✅ Correct Answer: 1

Identify the right of consumers being promoted in the given picture. Business Studies MCQs for Class 12 with Answers Chapter 12 Consumer Protection 4

1. Right to seek redressal
2. Right to consumer education
3. Right to information
4. Right to be heard

✅ Correct Answer: 3

Identify the responsibility of consumers being highlighted in the picture given below.

1. Be honest in your dealings
2. Learn about the risks associated with products and services
3. Assert yourself to ensure that you get a fair deal
4. Respect the environment.

✅ Correct Answer: 2

Identify the right of consumers being exhibited in the picture on your right.

1. Right to choose
2. Right to be heard
3. Right to seek redressal
4. Right to consumer education

✅ Correct Answer: 1

Self-actualisation needs on the job are fulfilled by :

1. Ensuring hard work in the job
2. Ensuring quality products
3. Participating in a training programme
4. None of the above

✅ Correct Answer: 3

The attitude of Indian Government Machinery towards entrepreneurial development programme is :

1. Destructive
2. Negative
3. Constructive
4. Non-cooperative

✅ Correct Answer: 4

According to sociological approach, entrepreneurship

1. Process of sensitivity
2. Process of role performance
3. Process of economic change
4. All of these

✅ Correct Answer: 2

Which of the following attitudes Is not generally associated with successful entrepreneurship :

1. Competition and co-operation
2. Desire to influence others
3. Innovation and product improvement
4. Status quo in business

✅ Correct Answer: 4

The function of entrepreneur are:

1. To imagine a business idea
2. To study project feasibility
3. To setup enterprise
4. All the above

✅ Correct Answer: 4

Which of the following sentence is not a characteristic of entrepreneurship:

1. Risk taking
2. Innovation
3. Creative activity
4. Managerial training

✅ Correct Answer: 4

An entrepreneur is:

1. Born
2. Made
3. Bom and made both
4. All of these

✅ Correct Answer: 3

Entrepreneurship fails to lead :

1. Partnership firm
2. New corporate division
3. New subsidiary venture
4. None of these

✅ Correct Answer: 1

__ gives financial assistance to entrepreneurs:

1. ICICI
2. SBI
3. Indian Bank
4. IMF

✅ Correct Answer: 1

Social and economic development of a Nation is the result of………..:

1. Entrepreneur
2. Planning
3. Operation
4. Government

✅ Correct Answer: 1

The future of entrepreneurial in India is:

1. In dark
2. Bright
3. In difficulty
4. None of these

✅ Correct Answer: 2

Entrepreneurial Development Institute of India was established by:

1. Maharashtra Government
2. Gujarat Government
3. Madhya Pradesh Government
4. Tamilnadu Government

✅ Correct Answer: 2

Entrepreneurship is ensured by:

1. Subsidiaries
2. Larger Firm
3. Medium Firm
4. Small Firm

✅ Correct Answer: 2

In India entrepreneurial development programme is :

1. Necessary
2. Unnecessary
3. Wastage of time
4. Wastage of money

✅ Correct Answer: 1

Entrepreneurial Development Programee provides :

1. Self-employment
2. Education & training
3. Skill increment
4. All of these

✅ Correct Answer: 1

Maslow’s Hierarchy of needs theory is governed by the fact that:

1. People are universally motivated by needs
2. People are socially motivated by needs
3. People are politically motivated by needs
4. None of the above

✅ Correct Answer: 3

Critical evaluation points of entrepreneurial development programme are:

1. Organisational policies
2. Lack of suitable selection procedure
3. Lack quality of technical and vocational education and training
4. All of these

✅ Correct Answer: 4

Entrepreneurship falls to lead :

1. Partnership firm
2. New corporate division
3. New subsidiary venture
4. None of these

✅ Correct Answer: 1

Anentrepreneureissaidtobe:

1. Promotor of economic development
2. Motivator of economic development
3. Both the above
4. None of the (a) and (b)

✅ Correct Answer: 3

Which of the following sentence is inconsistent in the context of entrepreneur:

1. He is owner of the business
2. He is risk taker
3. He operates production activities
4. He searches out business opportunities

✅ Correct Answer: 3

Which one of the following is not an importance of management?

1. Integrating various interest groups
2. Developing society
3. Disciplining employees
4. Inculcating creativity

✅ Correct Answer: 3

In which category does management fall?

1. Well-established profession
2. Semi-profession
3. Emerging profession
4. Marginal profession

✅ Correct Answer: 3

Top management is concerned with formulation of

1. guidelines for supervisors.
2. long-term plans.
3. short-term plans.
4. None of these.

✅ Correct Answer: 2

The element that aims at integrating group efforts to achieve group objectives is called ___

1. Cooperation
2. Coordination
3. Management
4. Directing

✅ Correct Answer: 2

Managing Director is the position of ___ level of management in a large company.

1. Top
2. Middle
3. Lower
4. Middle and Lower

✅ Correct Answer: 1

Management is multidimensional because it has ___ dimension(s).

1. One
2. Two
3. Three
4. Four

✅ Correct Answer: 3