A static jolt of as little of _____ volts can fry most any PC integrated circuit.
1.200
2.30
3.1000
4.200
All Operating Systems get their total memory initialized from?
1.CPU
2.BIOS
3.ROM
4.RAM
How can you totally protect a PC from damage during an electrical storm?
1. Disconnect the AC power cable
2.Disconnect all external cables and power cords
3.Use a surge protector
4.Turn off the AC power
ISDN stands for:
1.internal select data nulls
2.integrated services digital network
3.interval set down next
4.interior sector direct none
ISDN uses _____ technology.
1.only digital
2.digital and analog
3.only analog
4.neither digital nor analog
What problem can occur if a printer cable is to close to a power cable?
1.ESD Electrostatic Discharge
2.EMI Electromagnetic Interference
3.parity error
4.no affect
Which device should not be plugged into a standard ups?
1.monitor
2.laser printer
3. ink-jet printer
4.an external modem
Which is NOT typically a Field Replaceable Unit?
1.System ROM
2.Power supply
3. System chasis
4.Video controller
Which is the easiest component to environmentally recycle?
1.Motherboards
2.CMOS batteries
3.Toner cartridges
4.Cathode ray tubes
IBM's Micro Channel Architecture (MCA) specifies which type of the following bit access widths?
1.8 bit & 16 bit
2.16 bit & 24 bit
3.16 bit & 32 bit
4.32 bit & 64 bit
Which provides the fastest data access time?
1.RAM
2.ROM
3.CD-ROM
4.Hard disk
Which type of pc card (PCMCIA) slot will allow the insertion of a hard drive?
1.type I
2.type II
3.type III
4.type IV
A human cannot feel a static discharge as high as _____ volts.
1.200
2.2000
3.10000
4.50000
A laser printer generates a totally black page, what is the cause?
1.malfunctioning imaging laser
2.low level in the toner cartridge
3.no power to transfer corona
4.no power to the primary corona
COM 4 uses which I/O port?
1.2F8H
2.3F8H
3.3E8H
4.2E8H
During the fusing process, toner is:
1.dry pressed into the paper
2.electrically bonded to the paper
3.melted into the paper
4.high pressure sprayed onto the paper
During the normal PC boot process, which of the following is active first?
1.RAM BIOS
2.CMOS
3.ROM BIOS
4.Hard disk information
ESD damage can be caused by:
1.Placing an IC in a non-conductive plastic bag
2.Placing an IC on a grounded mat
3.Repeated sags in current supplied from outlets
4.Touching metal on the chasis
How many DMA channels are in an AT-machine?
1.3
2.4
3.7
4.8
How much video RAM is needed to display 1024x768 at 24-bit color?
1.1MB
2.4MB
3.8MB
4.512KB
The acronym HDI stands for:
1.Half duplex interface
2.Hard disk interface
3.Head to disk interference
4.Help desk interference
The ATAPI compliance is stands for?
1.CDROM
2. Bus mastering
3. Mass storage device
4.All of the above
The ESD wrist strap is designed to protect PC Components or Service Technicians ?
1. PC Components
2.Service Technicians
3.All of the above
4.None of the above
The standard VGA display has _____ pixels in its native graphics mode?
1.648 x 320
2.640 x 480
3.680 x 440
4.1024 x 786
To test for AC ripple on a PC power supply, you would set the volt/ohm meter for:
1.DC voltage scale
2.AC voltage
3.OHM scale
4.Farad scale
What allows you to print on both sides of the printer?
1.fuser
2.duplexer
3.toner cartridge
4.paper-swapping unit
What can you use to ensure power is not interrupted, resulting in corrupted data?
1.UPS
2.Proper grounding
3.Surge protector
4.Sag protector
What device prevents power interruptions, resulting in corrupted data?
1. Battery back-up unit
2.Surge protector
3.Multiple SIMMs strips
4.Data guard system
What Does EISA stand for?
1.Extended Industry Standard Architecture
2.Expanded Industry Standard Architecture
3.Enhanced Industry Standard Architecture
4.Electronics Industry Standard Architecture
What does the acronym RTS represent?
1.Required to save
2.Ready to start
3.Request to send
4.Right to separate
What is the jumper setting on a SCSI device to configure it to use the fourth SCSI id? Remember, SCSI ids start with zero.
1.101
2.10
3.110
4.11
What is the main communication method from one PDA to another PDA?
1.IR
2.USB
3.RS-232
4.IEEE 1394
What problem can occur if a printer cable is to close to a power cable?
1. ESD Electrostatic Discharge
2.EMI Electromagnetic Interference
3.parity error
4.no affect
What resistence in ohms should be displayed ehen testing a speaker in a computer?
1. 0 Ohms
2.16 Ohms
3.200 Ohms
4.Unlimited Ohms
What tool is used to test serial and parallel ports?
1.high volt probe
2.cable scanner
3.loop backs (wrap plugs)
4.sniffer
What type of FRU is a SCSI host adapter?
1.CPU
2. I/O card
3.video card
4. hard drive
When a bearing in the power supply fan goes out, what should you replace?
1.fan
2.case
3.bearing
4.power supply
When configuring a new network interface card for installation, which of the following would be a valid I/O address?
1.378
2.2F8
3.3F8
4.360
When not in use, it is very important to keep 5 VA diskettes in _____.
1.Their protective sleeves
2.In a plastic bag
3.On a shelf in an upright position
4.In the floppy drive
Which best describes a fragmented hard drive:
1.The platters are bad
2.Data files are corrupted
3.Clusters of data are damaged
4.Files are not stored in consecutive clusters
Which I/O port belongs to LPT2?
1.378H
2.278H
3.3f8h
4.2e8h
Which is LEAST likely to interfere with upgrading to a newer DOS version?
1.ROM BIOS
2.Video controller
3. Compressed drives
4.Existing backup files
Which of the following FRUs would be considered both an input/output device?
1.Video board
2.SCSI host adapter
3.System board CPU
4.All of the above
Which step should you perform first before discharging a CRT?
1.Remove the CRT from its housing
2.Disconnect the CRT from the computer
3.Remove the video assembly
4.Turn power off before removing power source
You are testing the resistance in Ohms of a fuse on a 5 amp system. If the fuse is good, the meter should read?
1.5
2.0.5
3.0
4.All of the above
You must service the laser printer in your office. Which part of the printer shoud you avoid touching because it is hot?
1.fuser
2. printer head
3.primary corona
4.high-voltage power supply