Business Studies/Business Studies-[Class 11-MCQS ]-Chapter 5 Emerging Modes of Business Sample Test,Sample questions

Question:
A Call Centre handles

1.Both customer facing and back-end business

2.Both voice based and non-voice based business

3.Only out-bound voice based business

4.Only in bound voice based business


Question:
Both buyers and sellers are customers under_______ type of e-business transaction

1.C2C Commerce

2. B2C Commerce

3.C2B Commerce

4.B2B Commerce


Question:
Both Sellers and buyers are business firms; under ___type of e-commere transaction

1.B2B Commerce

2.C2B Commerce

3.B2C Commerce

4.C2C Commerce


Question:
Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction.

1.C2C Commerce

2.C2B Commerce

3.B2C Commerce

4.B2B Commerce


Question:
e-commerce does not include

1.A business?s interactions with its customers

2.Interactions among the various departments within the business

3.A business?s interactions with its suppliers

4.Interactions among the geographically dispersed units of the business


Question:
India is the preferred destination for BPO because of _________

1.Tax Free Zone for BPOs

2.Cheap People

3.Cheap Manpower

4.Poor conditions


Question:
It is not an application of e-business

1.Contract R&D

2.Online trading

3.Online procurement

4.Online bidding


Question:
Here; parties involved in the electronic transactions are from within a given business firm; hence; the name is _______

1.Intra-C Commerce

2.Intra-D Commerce

3.Intra-B Commerce

4.Intra-A Commerce


Question:
Out of e-commerce and e-business; which is a broader term?

1.None of these

2.both e-business and e-commerce are same thing

3. e-commerce

4.e-business


Question:
Outsourcing

1.Includes off shoring

2.Restricts only to the contracting out of Information Technology Enabled Services (ITES)

3.Restricts only to the contracting out of non-core business processes

4.Includes contracting out of manufacturing and R&D as well as service processes ? both core and non-core ? but restricts only to domestic territory


Question:
The payment mechanism typical to e-business

1.Credit and Debit Cards

2.Cash on Delivery (CoD)

3.Cheques

4.e-Cash


Question:
Under what method payment is made at the time of physical delivery of goods

1.Cash on delivery

2.Debit card payment

3.Credit card payment

4.Prepaid amount


Question:
Which method is very popular for making online transactions?

1.Credit Card

2.All of these

3.Net banking

4.Debit Card


Question:
__transactions have business firms at one end and its customers on the other end.

1.C2B Commerce

2.B2C Commerce

3.B2B Commerce

4.C2C Commerce


Question:
_________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.

1.BPO

2.E-Commerce

3.Outsourcing

4. E-Banking


More MCQS

  1. Business Studies-[Class 11-MCQ ]-Chapter 1- Nature and Purpose of Business
  2. Business Studies-[Class 11-MCQS ]-Chapter 2 Forms of Business Organisation
  3. Business Studies-[Class 11-MCQS ]-Chapter 3 Private, Public and Global Enterprises
  4. Business Studies-[Class 11-MCQS ]-Chapter 4 Business Services
  5. Business Studies-[Class 11-MCQS ]-Chapter 5 Emerging Modes of Business
  6. Business Studies-[Class 11-MCQS ]-Chapter 6 Social Responsibilities of Business
  7. Business Studies-[Class 11-MCQS ]-Chapter 7 Formation of a Company
  8. Business Studies-[Class 11-MCQS ]-Chapter 8 Sources of Business Finance
  9. Business Studies-[Class 11-MCQS ]-Chapter 9 Small Business
  10. Business Studies-[Class 11-MCQS ]-Chapter 10 Internal Trade
  11. Business Studies-[Class 11-MCQS ]-Chapter 11 International Business
  12. Business Studies-[Class 11-MCQS ]-Chapter 12 International Business
  13. Business Studies-[Class 12-MCQS ]-Chapter 1 Nature and Significance of Management
  14. Business Studies-[Class 12-MCQS ]-Chapter 2 Principles of Management
  15. Business Studies-[Class 12-MCQS ]-Chapter 3 Business Environment
  16. Business Studies-[Class 12-MCQS ]-Chapter 4 Planning
  17. Business Studies-[Class 12-MCQS ]-Chapter 5 Organising
  18. Business Studies-[Class 12-MCQS ]-Chapter 6 Staffing
  19. Business Studies-[Class 12-MCQS ]-Chapter 7 Directing
  20. Business Studies-[Class 12-MCQS ]-Chapter 9 Financial Management
  21. Business Studies-[Class 12-MCQS ]-Chapter 10 Financial Market
  22. Business Studies-[Class 12-MCQS ]-Chapter 11 Marketing
  23. Business Studies-[Class 12-MCQS ]-Chapter 12 Consumer Protection
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